Hi forum, I work in IT support for a hospital. The management asked me to help choose a HIPAA compliant fax solution. What features should I be looking for?
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Hi there! From an IT perspective, the most important features include strong encryption, secure transmission channels, access controls, and detailed audit logs. You also want integration with your existing electronic health records (EHR) and Business Associate Agreements (BAAs) from the vendor. These elements are what set HIPAA compliant fax systems apart from ordinary services.
You should also check usability, since staff adoption is key — if it’s too complicated, people may avoid using it properly. Luckily, many solutions balance compliance with simplicity. To get a full checklist of what to evaluate, you can visit https://digital-built-britain.com/ where the criteria are explained in detail.